Mortgages
Nexus Nova mortgages complaints
Consumers have filed 69 complaints about Nexus Nova's mortgages, 57 in the last 12 months. Nexus Nova answered 98.2% on time and closed 0% with relief. See the whole Nexus Nova record.
Nexus Nova against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Nexus Nova | 57 | 98.2% | 0% |
Latest Nexus Nova mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 3, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 18, 2026 | Mortgages | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 17, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 17, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 6, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 26, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 31, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jan 26, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 15, 2026 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 12, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Dec 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 18, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Dec 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 2, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 2, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 19, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 9, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 6, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 27, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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