Auto loans & leases
Northwest Bancshares auto loans & leases complaints
Consumers have filed 31 complaints about Northwest Bancshares's auto loans & leases, 8 in the last 12 months. Northwest Bancshares answered 100% on time and closed 50% with relief. See the whole Northwest Bancshares record.
Northwest Bancshares against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Northwest Bancshares | 8 | 100% | 50% |
Latest Northwest Bancshares auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Sep 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Jul 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| May 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Jan 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 10, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Nov 7, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 7, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Jan 26, 2025 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jan 20, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 14, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 7, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 22, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 24, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 30, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 13, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 8, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 8, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 8, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Feb 27, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 20, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 8, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Feb 8, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 26, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 13, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 9, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 9, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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