Mortgage company · complaint record
Open Mortgage complaints
Filed under OPEN MORTGAGE LLC
Consumers have filed 15 complaints about Open Mortgage since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 29% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 15
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 29%
- Last 30 days
- 0
- Rank
- #365 of 595
Since June 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 7, 2026
Most complained-about mortgage lenders & servicers
Open Mortgage complaints by month
The busiest month was June 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Open Mortgage answered all time
- Closed with monetary relief320%
- Closed with non-monetary relief16.7%
- Closed with explanation1066.7%
- Untimely response16.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Open Mortgage problems
Where Open Mortgage complaints come from
Most complaints: Texas (4), Oklahoma (2), California (2), AE, Georgia (1).
Open Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Open MortgageMortgages | - | 1 | - |
Compare side by side: Open Mortgage vs Midwest Loan Services · Open Mortgage vs Truhome Solutions · Open Mortgage vs NEXA Mortgage · Open Mortgage vs Hilltop
What people say about Open Mortgage
All experiencesNo experiences with Open Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Open Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | No timely reply |
| Jun 25, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Feb 22, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 30, 2023 | Mortgages | Closing on a mortgage | Explained |
| Sep 8, 2022 | Mortgages | Closing on a mortgage | Money back |
| Dec 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Fixed |
| Jul 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 10, 2020 | Mortgages | Closing on a mortgage | Explained |
| Aug 12, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 14, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Jan 12, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Open Mortgage
How many complaints does Open Mortgage have?
Open Mortgage has 15 complaints on record since June 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Open Mortgage respond to complaints?
Yes. Open Mortgage answered 0% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Open Mortgage?
The most common problems are trouble during payment process (2), applying for a mortgage or refinancing an existing mortgage (5), closing on a mortgage (4).
Is Open Mortgage legit?
Open Mortgage is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Open Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Open Mortgage?
Complain to Open Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Open Mortgage complaints come from?
Most come from Texas (4), Oklahoma (2), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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