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Payday & personal loans

Oportun payday & personal loans complaints

Consumers have filed 377 complaints about Oportun's payday & personal loans, 53 in the last 12 months (-16%). Oportun answered 98.1% on time and closed 6% with relief. See the whole Oportun record.

Oportun against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Oportun53-16%98.1%6%377

Every lender ranked

Latest Oportun payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Oct 25, 2026Payday & personal loansGetting the loanNMExplainedYes
Oct 23, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 20, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Oct 20, 2026Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Oct 16, 2026Payday & personal loansGetting the loanAZExplainedYes
Oct 13, 2026Payday & personal loansCharged fees or interest you didn't expectNJMoney backYes
Oct 9, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Sep 23, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 22, 2026Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Sep 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Sep 17, 2026Payday & personal loansCharged fees or interest you didn't expectOKMoney backYes
Sep 5, 2026Payday & personal loansGetting the loanCAExplainedYes
Sep 3, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 2, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectMSExplainedYes
Aug 24, 2026Payday & personal loansCan't contact lender or servicerFLExplainedYes
Aug 11, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 10, 2026Payday & personal loansReceived a loan you didn't apply forCAExplainedYes
Aug 5, 2026Payday & personal loansProblem when making paymentsUTExplainedYes
Jul 23, 2026Payday & personal loansGetting the loanOHExplainedYes
Jul 15, 2026Payday & personal loansIssues with repaymentCAExplainedYes
Jul 12, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 16, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jun 3, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
May 26, 2026Payday & personal loansGetting the loanILExplainedYes
Apr 27, 2026Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Apr 27, 2026Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Apr 13, 2026Payday & personal loansIncorrect information on your reportInformation is missing that should be on the reportPAExplainedYes
Apr 6, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Apr 1, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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