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Payday & personal loans

Oportun payday & personal loans complaints

Consumers have filed 377 complaints about Oportun's payday & personal loans, 53 in the last 12 months (-16%). Oportun answered 98.1% on time and closed 6% with relief. See the whole Oportun record.

Oportun against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Oportun53-16%98.1%6%377

Every lender ranked

Latest Oportun payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Mar 18, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Mar 10, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 4, 2026Payday & personal loansGetting the loanWIMoney backYes
Feb 26, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Feb 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Feb 15, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Feb 14, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Feb 10, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 4, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jan 24, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jan 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jan 7, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Dec 31, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Dec 27, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Dec 20, 2025Payday & personal loansGetting a line of creditPAExplainedYes
Dec 12, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Dec 6, 2025Payday & personal loansCharged fees or interest you didn't expectNJExplainedNo
Dec 4, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 21, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 20, 2025Payday & personal loansGetting the loanMIExplainedYes
Nov 19, 2025Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
Nov 17, 2025Payday & personal loansStruggling to pay your loanVAExplainedYes
Nov 1, 2025Payday & personal loansConfusing or misleading advertising or marketingCAExplainedNo
Oct 31, 2025Payday & personal loansProblems receiving the advanceTXExplainedYes
Oct 26, 2025Payday & personal loansStruggling to pay your loanFLExplainedYes
Oct 17, 2025Payday & personal loansGetting the loanTXExplainedYes
Oct 15, 2025Payday & personal loansProblem with cash advanceNJExplainedYes
Oct 9, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 7, 2025Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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