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Complaint log

Pacific Western Bank complaint log

The newest complaints about Pacific Western Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2023Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Aug 16, 2023MortgagesTrouble during payment processInterest rateCAExplainedYes
Aug 7, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jul 9, 2023Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Jun 28, 2023MortgagesClosing on a mortgageCAExplainedYes
Jun 25, 2023Bank accountsClosing an accountCan't close your accountTXExplainedYes
Jun 21, 2023Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Jun 8, 2023Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Apr 11, 2023Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Mar 29, 2023Bank accountsManaging an accountProblem accessing accountMTExplainedYes
Mar 20, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Feb 7, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageSCMoney backYes
Feb 7, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageSCMoney backYes
Jan 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Jan 19, 2023Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountKSExplainedNo
Nov 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Sep 8, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedINMoney backYes
Aug 17, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAMoney backYes
Aug 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Feb 26, 2022Money transfers & appsUnauthorized transactions or other transaction problemCAMoney backYes
Feb 24, 2022MortgagesClosing on a mortgageAZMoney backYes
Oct 27, 2021Money transfers & appsOther transaction problemCAExplainedYes
May 1, 2021MortgagesTrouble during payment processCAExplainedYes
Feb 28, 2021Bank accountsManaging an accountProblem making or receiving paymentsNCExplainedYes
Apr 14, 2020Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 7, 2019Bank accountsManaging an accountBanking errorsILMoney backYes
Oct 24, 2019Payday & personal loansGetting a line of creditCAExplainedYes
Sep 20, 2019Bank accountsClosing an accountFees charged for closing accountILExplainedYes
May 20, 2019Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Jan 17, 2019Bank accountsManaging an accountFunds not handled or disbursed as instructed-ExplainedYes
Dec 23, 2018Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
May 21, 2018Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Jan 24, 2018Bank accountsOpening an accountAccount opened as a result of fraudKYExplainedYes
Jul 18, 2017Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jun 20, 2017Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Apr 28, 2017Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Apr 28, 2017Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Apr 18, 2017Bank accountsAccount opening, closing, or managementCAClosedYes
Dec 15, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Nov 18, 2016Bank accountsDeposits and withdrawalsCAExplainedYes
Nov 1, 2016Bank accountsUsing a debit or ATM cardCAExplainedYes
Oct 13, 2016Bank accountsMaking/receiving payments, sending moneyCAExplainedYes
Aug 3, 2015Bank accountsMaking/receiving payments, sending moneyCAMoney backYes
Jun 22, 2015MortgagesLoan modification,collection,foreclosureCAExplainedNo
Feb 23, 2015Bank accountsAccount opening, closing, or managementCAClosedNo
Feb 14, 2015MortgagesLoan modification,collection,foreclosureCAExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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