Loan servicer · complaint record
Panhandle-Plains Student Finance complaints
Filed under Panhandle-Plains Student Finance Corporation
Consumers have filed 9 complaints about Panhandle-Plains Student Finance since 2017, none in the last 12 months. It answered 100% on time and closed 11% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- -
Since February 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jul 1, 2020
Panhandle-Plains Student Finance complaints by month
The busiest month was February 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Panhandle-Plains Student Finance answered all time
- Closed with non-monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Panhandle-Plains Student Finance complaints are about
Top Panhandle-Plains Student Finance problems
Inside "Incorrect information on your report"
- Account status incorrect 3
- Account information incorrect 1
Where Panhandle-Plains Student Finance complaints come from
Most complaints: Florida (3), Texas (3), Georgia (2), Louisiana (1).
Panhandle-Plains Student Finance compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Panhandle-Plains Student FinanceStudent loans | - | 0 | - |
Compare side by side: Panhandle-Plains Student Finance vs Earnest · Panhandle-Plains Student Finance vs College Ave Student Loan Servicing · Panhandle-Plains Student Finance vs Meritize Financial · Panhandle-Plains Student Finance vs LendKey Technologies
What people say about Panhandle-Plains Student Finance
All experiencesNo experiences with Panhandle-Plains Student Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Panhandle-Plains Student Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 1, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 19, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 19, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 26, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 21, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 20, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jun 9, 2017 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 16, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 23, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
Questions about Panhandle-Plains Student Finance
How many complaints does Panhandle-Plains Student Finance have?
Panhandle-Plains Student Finance has 9 complaints on record since February 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Panhandle-Plains Student Finance respond to complaints?
Yes. Panhandle-Plains Student Finance answered 100% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Panhandle-Plains Student Finance?
The most common problems are incorrect information on your report (4), dealing with my lender or servicer (2), took or threatened to take negative or legal action (1).
Is Panhandle-Plains Student Finance legit?
Panhandle-Plains Student Finance is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Panhandle-Plains Student Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Panhandle-Plains Student Finance?
Complain to Panhandle-Plains Student Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Panhandle-Plains Student Finance complaints come from?
Most come from Florida (3), Texas (3), Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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