Debt collector · complaint record
Pinnacle Credit Services complaints
Filed under Pinnacle Credit Services, LLC
Consumers have filed 1,046 complaints about Pinnacle Credit Services since 2013, none in the last 12 months. It answered 99.7% on time and closed 11% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,046
- Last 12 months
- 0
- Answered on time
- 99.7%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 26, 2024
Pinnacle Credit Services complaints by month
The busiest month was February 2016 (42 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pinnacle Credit Services answered all time
- Closed with non-monetary relief11410.9%
- Closed with explanation89585.6%
- Closed373.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pinnacle Credit Services complaints are about
Top Pinnacle Credit Services problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 279
- Debt was paid 85
- Debt resulted from identity theft 43
- Debt was discharged in bankruptcy 28
Where Pinnacle Credit Services complaints come from
Most complaints: California (147), Florida (109), Texas (106), New York (79), Georgia (51).
Pinnacle Credit Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Pinnacle Credit ServicesDebt collection | - | 0 | - |
Compare side by side: Pinnacle Credit Services vs Green Square · Pinnacle Credit Services vs EMoneyUSA · Pinnacle Credit Services vs Mullooly Jeffrey Rooney & Flynn · Pinnacle Credit Services vs Credit World Services
What people say about Pinnacle Credit Services
All experiencesNo experiences with Pinnacle Credit Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pinnacle Credit Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 26, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 2, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 1, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 15, 2024 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Fixed |
| Mar 8, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 30, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 17, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jun 20, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 21, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Apr 20, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Pinnacle Credit Services
How many complaints does Pinnacle Credit Services have?
Pinnacle Credit Services has 1,046 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Pinnacle Credit Services respond to complaints?
Yes. Pinnacle Credit Services answered 99.7% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pinnacle Credit Services?
The most common problems are cont'd attempts collect debt not owed (435), disclosure verification of debt (288), attempts to collect debt not owed (75).
Is Pinnacle Credit Services legit?
Pinnacle Credit Services is a real company with a public complaint record: consumers have complained about it 1,046 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pinnacle Credit Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pinnacle Credit Services?
Complain to Pinnacle Credit Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pinnacle Credit Services complaints come from?
Most come from California (147), Florida (109), Texas (106). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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