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Auto loans & leases

Pinnacle Financial Group auto loans & leases complaints

Consumers have filed 14 complaints about Pinnacle Financial Group's auto loans & leases. See the whole Pinnacle Financial Group record.

Pinnacle Financial Group against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Pinnacle Financial Group0new--14

Every auto lender ranked

Latest Pinnacle Financial Group auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Jan 16, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleSCExplainedNo
Jun 14, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Oct 14, 2020Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognizeVAExplainedYes
Jan 22, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedNCExplainedYes
Jan 22, 2020Auto loans & leasesIncorrect information on your reportAccount status incorrectNCExplainedYes
Aug 24, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Apr 12, 2019Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Aug 30, 2018Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedNo
Aug 10, 2018Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsFLExplainedNo
Mar 8, 2018Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedNo
Jan 26, 2018Auto loans & leasesManaging the loan or leaseProblem with fees chargedDCExplainedNo
Feb 16, 2017Auto loans & leasesProblems when you are unable to payGAExplainedYes
Oct 31, 2016Auto loans & leasesProblems when you are unable to payMDExplainedYes
May 16, 2016Auto loans & leasesManaging the loan or leaseNCExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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