Credit bureau · complaint record
Pinnacle Financial Group complaints
Filed under Pinnacle Financial Group, Inc.
Consumers have filed 27 complaints about Pinnacle Financial Group since 2016, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 27
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #342 of 566
Since May 2016
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Aug 14, 2026
Most complained-about credit bureaus & report companies
Pinnacle Financial Group complaints by month
The busiest month was March 2018 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pinnacle Financial Group answered all time
- Closed with monetary relief13.7%
- Closed with non-monetary relief13.7%
- Closed with explanation2592.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pinnacle Financial Group complaints are about
Top Pinnacle Financial Group problems
Inside "Managing the loan or lease"
- Problem with fees charged 3
- Billing problem 3
Where Pinnacle Financial Group complaints come from
Most complaints: Maryland (8), Florida (5), Georgia (5), South Carolina (3), North Carolina (3).
Pinnacle Financial Group compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Pinnacle Financial GroupCredit reporting | - | 2 | - |
Compare side by side: Pinnacle Financial Group vs Apple Financing · Pinnacle Financial Group vs Nav Technologies · Pinnacle Financial Group vs Opportunity Fund · Pinnacle Financial Group vs Heritage Financial Group
What people say about Pinnacle Financial Group
All experiencesNo experiences with Pinnacle Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pinnacle Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 8, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 16, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jun 14, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 23, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 17, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 24, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 14, 2020 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 23, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 22, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
Questions about Pinnacle Financial Group
How many complaints does Pinnacle Financial Group have?
Pinnacle Financial Group has 27 complaints on record since May 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Pinnacle Financial Group respond to complaints?
Yes. Pinnacle Financial Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Pinnacle Financial Group?
The most common problems are false statements or representation (4), problem with a company's investigation into an existing problem (2), managing the loan or lease (7).
Is Pinnacle Financial Group legit?
Pinnacle Financial Group is a real company with a public complaint record: consumers have complained about it 27 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pinnacle Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pinnacle Financial Group?
Complain to Pinnacle Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pinnacle Financial Group complaints come from?
Most come from Maryland (8), Florida (5), Georgia (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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