Mortgage company · complaint record
Pleasant Valley Home Mortgage complaints
Consumers have filed 15 complaints about Pleasant Valley Home Mortgage since 2012, none in the last 12 months. It answered 40% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 15
- Last 12 months
- 0
- Answered on time
- 40%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 27, 2025
Pleasant Valley Home Mortgage complaints by month
The busiest month was June 2013 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pleasant Valley Home Mortgage answered all time
- Closed with explanation1386.7%
- Untimely response213.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pleasant Valley Home Mortgage complaints are about
Top Pleasant Valley Home Mortgage problems
Where Pleasant Valley Home Mortgage complaints come from
Most complaints: California (2), Minnesota (2), New Jersey (2), Oregon (2), South Carolina (2).
Pleasant Valley Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Pleasant Valley Home MortgageMortgages | - | 0 | - |
Compare side by side: Pleasant Valley Home Mortgage vs Midwest Loan Services · Pleasant Valley Home Mortgage vs Truhome Solutions · Pleasant Valley Home Mortgage vs NEXA Mortgage · Pleasant Valley Home Mortgage vs Hilltop
What people say about Pleasant Valley Home Mortgage
All experiencesNo experiences with Pleasant Valley Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pleasant Valley Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Aug 27, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | No timely reply |
| Sep 30, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 12, 2013 | Mortgages | Settlement process and costs | Explained |
| Aug 5, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 8, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 3, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 2, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 1, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 26, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 26, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 25, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Pleasant Valley Home Mortgage
How many complaints does Pleasant Valley Home Mortgage have?
Pleasant Valley Home Mortgage has 15 complaints on record since December 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Pleasant Valley Home Mortgage respond to complaints?
Yes. Pleasant Valley Home Mortgage answered 40% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Pleasant Valley Home Mortgage?
The most common problems are application, originator, mortgage broker (9), loan servicing, payments, escrow account (2), settlement process and costs (2).
Is Pleasant Valley Home Mortgage legit?
Pleasant Valley Home Mortgage is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pleasant Valley Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pleasant Valley Home Mortgage?
Complain to Pleasant Valley Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pleasant Valley Home Mortgage complaints come from?
Most come from California (2), Minnesota (2), New Jersey (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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