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Payday & personal loans

Populus Financial payday & personal loans complaints

Consumers have filed 874 complaints about Populus Financial's payday & personal loans, 36 in the last 12 months (-10%). Populus Financial answered 100% on time and closed 0% with relief. See the whole Populus Financial record.

Populus Financial against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Populus Financial (ACE Cash Express)36-10%100%0%874

Every lender ranked

Latest Populus Financial payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Sep 29, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 23, 2026Payday & personal loansIncorrect information on your reportPersonal information incorrectAEExplainedYes
Sep 18, 2026Payday & personal loansReceived a loan you didn't apply forCAIn progressYes
Sep 17, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 15, 2026Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Sep 11, 2026Payday & personal loansStruggling to pay your loanLAExplainedYes
Aug 18, 2026Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Aug 12, 2026Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Jul 8, 2026Payday & personal loansCan't contact lender or servicerORExplainedYes
Jun 13, 2026Payday & personal loansIssues with repaymentCAExplainedYes
May 11, 2026Payday & personal loansCharged fees or interest you didn't expectALExplainedYes
Apr 26, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Apr 22, 2026Payday & personal loansLoan payment wasn't credited to your accountLAExplainedYes
Apr 13, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Apr 4, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 1, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountCAExplainedYes
Mar 27, 2026Payday & personal loansLoan payment wasn't credited to your accountTXExplainedYes
Mar 25, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Mar 14, 2026Payday & personal loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Mar 14, 2026Payday & personal loansProblem when making paymentsMOExplainedYes
Mar 13, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Feb 18, 2026Payday & personal loansIssues with repaymentCAExplainedYes
Feb 9, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Feb 6, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jan 17, 2026Payday & personal loansReceived a loan you didn't apply forAZExplainedYes
Jan 6, 2026Payday & personal loansLoan payment wasn't credited to your accountKSExplainedYes
Jan 2, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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