Auto loans & leases
Prizm Financial auto loans & leases complaints
Consumers have filed 33 complaints about Prizm Financial's auto loans & leases, 7 in the last 12 months. Prizm Financial answered 100% on time and closed 57% with relief. See the whole Prizm Financial record.
Prizm Financial against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Prizm Financial | 7 | 100% | 57% |
Latest Prizm Financial auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Aug 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Aug 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Aug 6, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Apr 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 17, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 14, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Nov 8, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Oct 2, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Sep 15, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| May 29, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 17, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Money back |
| Jun 1, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 17, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| May 1, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 30, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 12, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 21, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 5, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| May 5, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 21, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Money back |
| Nov 27, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 19, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| Oct 1, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Sep 7, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Money back |
| Jan 6, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Dec 29, 2016 | Auto loans & leases | Problems when you are unable to pay | Money back |
| Dec 20, 2016 | Auto loans & leases | Problems when you are unable to pay | Money back |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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