Debt collector · complaint record
Professional Collection Service complaints
Filed under Professional Collection Service Inc (GA)
Consumers have filed 115 complaints about Professional Collection Service since 2016, 40 of them in the last 12 months (+186% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 115
- Last 12 months
- 40
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #360 of 1,963
Since July 2016
+186% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 26, 2026
Most complained-about debt collectors
Professional Collection Service complaints by month
The busiest month was January 2026 (6 complaints). Complaints in the last 12 months are up 186% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Professional Collection Service answered last 12 months
- Closed with explanation40100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+186% vs last year
What Professional Collection Service complaints are about
Top Professional Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 31
- Debt was result of identity theft 7
- Debt was paid 3
Where Professional Collection Service complaints come from
Most complaints: Georgia (64), Alabama (35), Mississippi (5), Florida (2), Ohio (1).
Professional Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CornerstoneDebt collection | 54 | 41 | C |
| 2 | Axela TechnologiesDebt collection | 25 | 41 | F |
| 3 | D2 ManagementDebt collection | 49 | 41 | D |
| 4 | Receivables ManagementDebt collection | 8 | 41 | F |
| 5 | Kansas CounselorsDebt collection | 100 | 41 | A |
| 6 | National DebtDebt collection | 47 | 40 | D |
| 7 | Bepensa CapitalDebt collection | 60 | 40 | C |
| 8 | Professional Collection ServiceDebt collection | 45 | 40 | D |
Compare side by side: Professional Collection Service vs Cornerstone · Professional Collection Service vs Axela Technologies · Professional Collection Service vs D2 Management · Professional Collection Service vs Receivables Management
What people say about Professional Collection Service
All experiencesNo experiences with Professional Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Professional Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Professional Collection Service
How many complaints does Professional Collection Service have?
Professional Collection Service has 115 complaints on record since July 2016, including 40 in the last 12 months and 3 in the last 30 days. That makes it number 760 of every company by complaints this year.
Does Professional Collection Service respond to complaints?
Yes. Professional Collection Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Professional Collection Service?
The most common problems are attempts to collect debt not owed (41), took or threatened to take negative or legal action (13), incorrect information on your report (14).
Is Professional Collection Service legit?
Professional Collection Service is a real company with a public complaint record: consumers have complained about it 115 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Collection Service legit? for the signals, red flags and how to protect yourself.
Are complaints about Professional Collection Service going up or down?
Up. There were 40 complaints in the last 12 months against 14 in the 12 before (+186%). See every month.
How do I file a complaint against Professional Collection Service?
Complain to Professional Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Professional Collection Service complaints come from?
Most come from Georgia (64), Alabama (35), Mississippi (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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