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Debt collector · complaint record

Bepensa Capital complaints

Consumers have filed 295 complaints about Bepensa Capital since 2014, 40 of them in the last 12 months (-38% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.

Average response record. How it works

Complaints on record
295

Since November 2014

Last 12 months
40

-38% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 12, 2026

Rank
#360 of 1,963

Most complained-about debt collectors

Bepensa Capital complaints by month

The busiest month was August 2025 (11 complaints). Complaints in the last 12 months are down 38% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Bepensa Capital answered last 12 months

  • Closed with explanation40100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-38% vs last year

What Bepensa Capital complaints are about

Top Bepensa Capital problems

Inside "Incorrect information on your report"

  • Account information incorrect 19
  • Information belongs to someone else 16
  • Account status incorrect 8
  • Old information reappears or never goes away 2
  • Personal information incorrect 1

Where Bepensa Capital complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (44), Texas (36), Georgia (29), Pennsylvania (23), Illinois (20).

Bepensa Capital compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1CornerstoneDebt collection5441+14%100%0%C
2Axela TechnologiesDebt collection2541+78%95.1%0%F
3D2 ManagementDebt collection4941+58%100%0%D
4Receivables ManagementDebt collection841+21%73.2%0%F
5Kansas CounselorsDebt collection10041-28%100%76%A
6Professional Collection ServiceDebt collection4540+186%100%0%D
7National DebtDebt collection4740+82%100%0%D
8Bepensa CapitalDebt collection6040-38%100%0%C

Compare side by side: Bepensa Capital vs Cornerstone · Bepensa Capital vs Axela Technologies · Bepensa Capital vs D2 Management · Bepensa Capital vs Receivables Management

What people say about Bepensa Capital

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Latest Bepensa Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 12, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Aug 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Jul 15, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsTXExplainedYes
Jun 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyKSExplainedYes
Jun 18, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldLAExplainedYes
Jun 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
May 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
May 27, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
May 26, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNJExplainedYes
May 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
May 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes

Questions about Bepensa Capital

How many complaints does Bepensa Capital have?

Bepensa Capital has 295 complaints on record since November 2014, including 40 in the last 12 months and 0 in the last 30 days. That makes it number 760 of every company by complaints this year.

Does Bepensa Capital respond to complaints?

Yes. Bepensa Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).

What do people complain about most with Bepensa Capital?
Is Bepensa Capital legit?

Bepensa Capital is a real company with a public complaint record: consumers have complained about it 295 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bepensa Capital legit? for the signals, red flags and how to protect yourself.

Are complaints about Bepensa Capital going up or down?

Down. There were 40 complaints in the last 12 months against 65 in the 12 before (-38%). See every month.

How do I file a complaint against Bepensa Capital?

Complain to Bepensa Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Bepensa Capital complaints come from?

Most come from Florida (44), Texas (36), Georgia (29). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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