Debt collector · complaint record
Professional Recovery Management complaints
Consumers have filed 1,215 complaints about Professional Recovery Management since 2012, 376 of them in the last 12 months (+98% on the year before). It answered 39.6% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 1,215
- Last 12 months
- 376
- Answered on time
- 39.6%
- Closed with relief
- 0%
- Last 30 days
- 18
- Rank
- #95 of 1,963
Since November 2012
+98% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 30, 2026
Most complained-about debt collectors
Professional Recovery Management complaints by month
The busiest month was January 2026 (46 complaints). Complaints in the last 12 months are up 98% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Professional Recovery Management answered last 12 months
- Closed with explanation36196%
- In progress143.7%
- Untimely response10.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4539.6% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+98% vs last year
What Professional Recovery Management complaints are about
Top Professional Recovery Management problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 231
- Debt was result of identity theft 58
- Debt was paid 57
- Debt was already discharged in bankruptcy and is no longer owed 11
Where Professional Recovery Management complaints come from
Most complaints: Tennessee (420), Florida (214), South Carolina (113), Alabama (82), Georgia (79).
Professional Recovery Management compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Velocity Portfolio GroupDebt collection | 59 | 396 | C |
| 2 | Leafy FinancialDebt collection | 39 | 394 | D |
| 3 | Nationwide Capital ServicesDebt collection | 18 | 384 | F |
| 4 | Amsher Collection ServicesDebt collection | 49 | 380 | D |
| 5 | Professional Recovery ManagementDebt collection | 0 | 376 | F |
| 6 | Regional ManagementDebt collection | 53 | 372 | C |
| 7 | Cedars Business ServicesDebt collection | 50 | 358 | C |
| 8 | January TechnologiesDebt collection | 49 | 356 | D |
Compare side by side: Professional Recovery Management vs Velocity Portfolio Group · Professional Recovery Management vs Leafy Financial · Professional Recovery Management vs Nationwide Capital Services · Professional Recovery Management vs Amsher Collection Services
What people say about Professional Recovery Management
All experiencesNo experiences with Professional Recovery Management yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Professional Recovery Management complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
Questions about Professional Recovery Management
How many complaints does Professional Recovery Management have?
Professional Recovery Management has 1,215 complaints on record since November 2012, including 376 in the last 12 months and 18 in the last 30 days. That makes it number 232 of every company by complaints this year.
Does Professional Recovery Management respond to complaints?
Yes. Professional Recovery Management answered 39.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 0/100 (grade F).
What do people complain about most with Professional Recovery Management?
The most common problems are attempts to collect debt not owed (357), took or threatened to take negative or legal action (119), written notification about debt (241).
Is Professional Recovery Management legit?
Professional Recovery Management is a real company with a public complaint record: consumers have complained about it 1,215 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Recovery Management legit? for the signals, red flags and how to protect yourself.
Are complaints about Professional Recovery Management going up or down?
Up. There were 376 complaints in the last 12 months against 190 in the 12 before (+98%). See every month.
How do I file a complaint against Professional Recovery Management?
Complain to Professional Recovery Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Professional Recovery Management complaints come from?
Most come from Tennessee (420), Florida (214), South Carolina (113). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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