Mortgages
Provident Funding Associates mortgages complaints
Consumers have filed 500 complaints about Provident Funding Associates's mortgages, 31 in the last 12 months. Provident Funding Associates answered 100% on time and closed 0% with relief. See the whole Provident Funding Associates record.
Provident Funding Associates against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Provident Funding Associates | 31 | 100% | 0% |
Latest Provident Funding Associates mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 9, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 24, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 4, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 20, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 8, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 8, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jun 11, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 18, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Apr 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 9, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 8, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 14, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 11, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 2, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Feb 21, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 18, 2026 | Mortgages | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Feb 14, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jan 27, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 13, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 10, 2026 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 17, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 10, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Dec 8, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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