Auto loans & leases
RateGenius Loan Services auto loans & leases complaints
Consumers have filed 12 complaints about RateGenius Loan Services's auto loans & leases. See the whole RateGenius Loan Services record.
RateGenius Loan Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | RateGenius Loan Services | 0 | - | - |
Latest RateGenius Loan Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 20, 2021 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 14, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 13, 2021 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Oct 12, 2021 | Auto loans & leases | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Jul 10, 2021 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Feb 8, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Nov 9, 2020 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 20, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Apr 19, 2020 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 22, 2019 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 28, 2018 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Aug 13, 2018 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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