Credit bureau · complaint record
RateGenius Loan Services complaints
Filed under RateGenius Loan Services Inc
Consumers have filed 43 complaints about RateGenius Loan Services since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 43
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2018
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Dec 20, 2021
RateGenius Loan Services complaints by month
The busiest month was July 2021 (7 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How RateGenius Loan Services answered all time
- Closed with explanation43100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What RateGenius Loan Services complaints are about
Top RateGenius Loan Services problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 14
- Reporting company used your report improperly 9
- Received unsolicited financial product or insurance offers after opting out 2
Where RateGenius Loan Services complaints come from
Most complaints: California (7), Texas (6), Florida (5), Maryland (3), Arizona (3).
RateGenius Loan Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | RateGenius Loan ServicesCredit reporting | - | 0 | - |
Compare side by side: RateGenius Loan Services vs Apple Financing · RateGenius Loan Services vs Nav Technologies · RateGenius Loan Services vs Opportunity Fund · RateGenius Loan Services vs Heritage Financial Group
What people say about RateGenius Loan Services
All experiencesNo experiences with RateGenius Loan Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RateGenius Loan Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 20, 2021 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 14, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 13, 2021 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Oct 12, 2021 | Auto loans & leases | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Sep 27, 2021 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 23, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 23, 2021 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 23, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 11, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 10, 2021 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jul 9, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about RateGenius Loan Services
How many complaints does RateGenius Loan Services have?
RateGenius Loan Services has 43 complaints on record since August 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does RateGenius Loan Services respond to complaints?
Yes. RateGenius Loan Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with RateGenius Loan Services?
The most common problems are improper use of your report (25), getting a loan or lease (5), incorrect information on your report (5).
Is RateGenius Loan Services legit?
RateGenius Loan Services is a real company with a public complaint record: consumers have complained about it 43 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RateGenius Loan Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against RateGenius Loan Services?
Complain to RateGenius Loan Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RateGenius Loan Services complaints come from?
Most come from California (7), Texas (6), Florida (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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