Mortgages
Regions Bank mortgages complaints
Consumers have filed 1,190 complaints about Regions Bank's mortgages, 113 in the last 12 months (+57%). Regions Bank answered 100% on time and closed 11% with relief. See the whole Regions Bank record.
Regions Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Regions Bank | 113 | 100% | 11% |
Latest Regions Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 29, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 21, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 21, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 15, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Oct 15, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 10, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 9, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 8, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 6, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Oct 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 28, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 22, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 16, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 14, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 30, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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