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Payday & personal loans

Rfna payday & personal loans complaints

Consumers have filed 328 complaints about Rfna's payday & personal loans, 49 in the last 12 months (+7%). Rfna answered 98% on time and closed 12% with relief. See the whole Rfna record.

Rfna against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Rfna49+7%98%12%328

Every lender ranked

Latest Rfna payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Dec 16, 2024Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Dec 10, 2024Payday & personal loansStruggling to pay your loanALFixedYes
Dec 6, 2024Payday & personal loansConfusing or misleading advertising or marketingFLExplainedYes
Nov 24, 2024Payday & personal loansIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 22, 2024Payday & personal loansIncorrect information on your reportAccount status incorrectALExplainedYes
Nov 12, 2024Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Oct 30, 2024Payday & personal loansProblem when making paymentsILExplainedYes
Oct 19, 2024Payday & personal loansStruggling to pay your loanMSExplainedYes
Oct 18, 2024Payday & personal loansCharged fees or interest you didn't expectOHMoney backYes
Sep 28, 2024Payday & personal loansCharged fees or interest you didn't expectAZFixedYes
Sep 27, 2024Payday & personal loansProblem when making paymentsOHExplainedYes
Sep 17, 2024Payday & personal loansIncorrect information on your reportAccount information incorrectSCExplainedYes
Sep 16, 2024Payday & personal loansProblem when making paymentsLAExplainedYes
Sep 8, 2024Payday & personal loansProblem with cash advanceGAMoney backYes
Sep 6, 2024Payday & personal loansIncorrect information on your reportAccount information incorrectMOExplainedYes
Aug 26, 2024Payday & personal loansProblem when making paymentsTNFixedYes
Aug 21, 2024Payday & personal loansCharged fees or interest you didn't expectLAFixedYes
Jul 30, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Jul 16, 2024Payday & personal loansProblem when making paymentsMSExplainedYes
Jul 15, 2024Payday & personal loansStruggling to pay your loanTNMoney backYes
Jul 10, 2024Payday & personal loansProblem when making paymentsOHFixedYes
Jul 9, 2024Payday & personal loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMSExplainedYes
Jul 2, 2024Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 2, 2024Payday & personal loansIncorrect information on your reportAccount information incorrectVAExplainedYes
Jul 1, 2024Payday & personal loansStruggling to pay your loanLAFixedYes
Jun 28, 2024Payday & personal loansProblem when making paymentsOHExplainedYes
Jun 24, 2024Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jun 22, 2024Payday & personal loansProblem with additional add-on products or servicesFLFixedYes
May 23, 2024Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
May 15, 2024Payday & personal loansStruggling to pay your loanALExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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