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Debt collector · complaint record

Richland complaints

Consumers have filed 127 complaints about Richland since 2014, 22 of them in the last 12 months (+83% on the year before). It answered 86.4% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
127

Since December 2014

Last 12 months
22

+83% vs the year before

Answered on time
86.4%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Nov 2, 2026

Rank
#502 of 1,963

Most complained-about debt collectors

Richland complaints by month

The busiest month was May 2018 (4 complaints). Complaints in the last 12 months are up 83% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Richland answered all time

  • Closed with non-monetary relief10.8%
  • Closed with explanation12598.4%
  • Closed10.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Richland complaints are about

Top Richland problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 22
  • Debt was result of identity theft 15
  • Debt was paid 9

Where Richland complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Nevada (80), California (21), Florida (4), Texas (3), Arizona (3).

Richland compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8RichlandDebt collection-22+83%86.4%0%-

Compare side by side: Richland vs Green Square · Richland vs EMoneyUSA · Richland vs Mullooly Jeffrey Rooney & Flynn · Richland vs Credit World Services

What people say about Richland

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Latest Richland complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Oct 31, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNVExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Sep 12, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedNo
Aug 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Aug 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Jul 27, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeMOExplainedNo
Jul 2, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jun 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedNo
Jun 9, 2026Debt collectionAttempts to collect debt not owedDebt was paidNVExplainedYes
Jun 1, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes

Questions about Richland

How many complaints does Richland have?

Richland has 127 complaints on record since December 2014, including 22 in the last 12 months and 2 in the last 30 days. That makes it number 1,027 of every company by complaints this year.

Does Richland respond to complaints?

Yes. Richland answered 86.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Richland?
Is Richland legit?

Richland is a real company with a public complaint record: consumers have complained about it 127 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Richland legit? for the signals, red flags and how to protect yourself.

Are complaints about Richland going up or down?

Up. There were 22 complaints in the last 12 months against 12 in the 12 before (+83%). See every month.

How do I file a complaint against Richland?

Complain to Richland in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Richland complaints come from?

Most come from Nevada (80), California (21), Florida (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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