Complaint log
RockLoans complaint log
The newest complaints about RockLoans, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | In progress |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Sep 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Aug 15, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 31, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 26, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Jun 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 23, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 11, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jun 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 4, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Jun 1, 2026 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Jun 1, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| May 24, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| May 22, 2026 | Payday & personal loans | Getting the loan | Explained |
| May 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2026 | Payday & personal loans | Getting the loan | Explained |
| Apr 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 14, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Apr 14, 2026 | Crypto | Fraud or scam | Explained |
| Apr 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 22, 2026 | Payday & personal loans | Getting a line of credit | Explained |
| Mar 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 25, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 6, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jan 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works