Debt collector · complaint record
RockLoans complaints
Filed under RockLoans Holdings LLC
Consumers have filed 171 complaints about RockLoans since 2017, 64 of them in the last 12 months (+121% on the year before). It answered 81.2% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Poor response record. How it works
- Complaints on record
- 171
- Last 12 months
- 64
- Answered on time
- 81.2%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #272 of 1,963
Since August 2017
+121% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 1, 2026
Most complained-about debt collectors
RockLoans complaints by month
The busiest month was April 2026 (8 complaints). Complaints in the last 12 months are up 121% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How RockLoans answered last 12 months
- Closed with explanation5585.9%
- In progress914.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4581.2% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+121% vs last year
What RockLoans complaints are about
Top RockLoans problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 21
- Account information incorrect 10
- Account status incorrect 9
- Personal information incorrect 1
- Public record information inaccurate 1
- Old information reappears or never goes away 1
Where RockLoans complaints come from
Most complaints: Texas (29), California (21), Florida (18), Michigan (16), Georgia (10).
RockLoans compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Fidelity ServicesDebt collection | 55 | 65 | C |
| 2 | Collection ProfessionalsDebt collection | 15 | 65 | F |
| 3 | Harvard CollectionsDebt collection | 53 | 65 | C |
| 4 | FMA AllianceDebt collection | 97 | 64 | A |
| 5 | Grant & WeberDebt collection | 50 | 64 | C |
| 6 | The Best ServiceDebt collection | 57 | 64 | C |
| 7 | RockLoansDebt collection | 0 | 64 | F |
| 8 | Top Line CollectorsDebt collection | 45 | 63 | D |
Compare side by side: RockLoans vs Midwest Fidelity Services · RockLoans vs Collection Professionals · RockLoans vs Harvard Collections · RockLoans vs FMA Alliance
What people say about RockLoans
All experiencesNo experiences with RockLoans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RockLoans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | In progress |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Sep 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
Questions about RockLoans
How many complaints does RockLoans have?
RockLoans has 171 complaints on record since August 2017, including 64 in the last 12 months and 3 in the last 30 days. That makes it number 599 of every company by complaints this year.
Does RockLoans respond to complaints?
Yes. RockLoans answered 81.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 0/100 (grade F).
What do people complain about most with RockLoans?
The most common problems are incorrect information on your report (43), took or threatened to take negative or legal action (11), attempts to collect debt not owed (19).
Is RockLoans legit?
RockLoans is a real company with a public complaint record: consumers have complained about it 171 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RockLoans legit? for the signals, red flags and how to protect yourself.
Are complaints about RockLoans going up or down?
Up. There were 64 complaints in the last 12 months against 29 in the 12 before (+121%). See every month.
How do I file a complaint against RockLoans?
Complain to RockLoans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RockLoans complaints come from?
Most come from Texas (29), California (21), Florida (18). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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