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Complaint log

RockLoans complaint log

The newest complaints about RockLoans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAKExplainedYes
Jan 21, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Jan 16, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Dec 30, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedINExplainedYes
Dec 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 24, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 19, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 11, 2025Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Nov 29, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Nov 21, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 19, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Nov 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 5, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedNo
Oct 22, 2025Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Oct 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 3, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 29, 2025Payday & personal loansIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedNo
Sep 11, 2025Bank accountsManaging an accountDeposits and withdrawalsORExplainedYes
Sep 8, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 5, 2025Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Aug 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 8, 2025Payday & personal loansGetting the loanPAExplainedYes
Jul 30, 2025Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jun 20, 2025Payday & personal loansProblem with cash advanceCAExplainedYes
Jun 20, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Jun 18, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
May 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
May 13, 2025Payday & personal loansGetting the loanCOExplainedYes
May 5, 2025Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Apr 29, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Apr 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Apr 20, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outCAExplainedYes
Apr 16, 2025Payday & personal loansGetting the loanCOExplainedYes
Apr 15, 2025Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesMIExplainedYes
Mar 11, 2025Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Feb 25, 2025Payday & personal loansProblem when making paymentsMIExplainedYes
Jan 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Dec 19, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 23, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Nov 7, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 6, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Oct 28, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 27, 2024Payday & personal loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneINExplainedYes
Oct 11, 2024Payday & personal loansGetting the loanCOExplainedYes
Oct 2, 2024Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 24, 2024Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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