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Complaint log

RockLoans complaint log

The newest complaints about RockLoans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Sep 5, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Aug 24, 2024MortgagesIncorrect information on your reportOld information reappears or never goes awayILExplainedYes
Aug 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Aug 4, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgeMIExplainedYes
Aug 2, 2024Payday & personal loansIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Jul 22, 2024Payday & personal loansProblem when making paymentsWIExplainedYes
Jul 3, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 30, 2024Payday & personal loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsLAExplainedYes
Jun 14, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsLAExplainedYes
May 20, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 5, 2024Credit reportingImproper use of your reportReport provided to employer without your written authorizationMIExplainedYes
Apr 30, 2024Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Apr 4, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Mar 20, 2024Credit reportingImproper use of your reportReport provided to employer without your written authorizationMIExplainedYes
Jan 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Jan 4, 2024Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 4, 2024Payday & personal loansStruggling to pay your loanNEExplainedYes
Jan 2, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Dec 27, 2023Payday & personal loansGetting the loanFLExplainedYes
Dec 21, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Nov 26, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedYes
Oct 17, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 16, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedNo
Sep 29, 2023Payday & personal loansGetting a line of creditALExplainedYes
Sep 26, 2023Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Sep 20, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedNo
Aug 10, 2023Payday & personal loansGetting a line of creditCAExplainedYes
Aug 5, 2023Payday & personal loansGetting a line of creditFLExplainedYes
Aug 5, 2023Payday & personal loansGetting a line of creditFLExplainedYes
Jun 29, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 27, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Jun 2, 2023Payday & personal loansGetting the loanCAExplainedYes
Apr 10, 2023Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 24, 2023Payday & personal loansReceived a loan you didn't apply forAZExplainedYes
Nov 16, 2022Payday & personal loansGetting a line of creditFLExplainedYes
Oct 18, 2022Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jul 22, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Jul 20, 2022Credit cardsClosing your accountCan't close your accountNJExplainedYes
Jun 14, 2022Payday & personal loansProblem when making paymentsGAExplainedYes
Mar 15, 2022Payday & personal loansIncorrect information on your reportAccount status incorrectINExplainedYes
Feb 15, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Feb 13, 2022Payday & personal loansGetting a line of creditNYExplainedYes
Feb 10, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Feb 3, 2022Payday & personal loansGetting the loanAZExplainedYes
Jan 15, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Nov 18, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Nov 16, 2021Payday & personal loansGetting the loanNJExplainedYes
Oct 31, 2021Payday & personal loansIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Oct 21, 2021Payday & personal loansGetting the loanFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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