Mortgage company · complaint record
Rocky Mountain Mortgage complaints
Filed under ROCKY MOUNTAIN MORTGAGE COMPANY
Consumers have filed 15 complaints about Rocky Mountain Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 15
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 17, 2025
Rocky Mountain Mortgage complaints by month
The busiest month was March 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rocky Mountain Mortgage answered all time
- Closed with explanation1493.3%
- Closed16.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Rocky Mountain Mortgage complaints are about
Top Rocky Mountain Mortgage problems
Rocky Mountain Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Rocky Mountain MortgageMortgages | - | 0 | - |
Compare side by side: Rocky Mountain Mortgage vs Midwest Loan Services · Rocky Mountain Mortgage vs Truhome Solutions · Rocky Mountain Mortgage vs NEXA Mortgage · Rocky Mountain Mortgage vs Hilltop
What people say about Rocky Mountain Mortgage
All experiencesNo experiences with Rocky Mountain Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rocky Mountain Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 7, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 3, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Nov 1, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 20, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 30, 2022 | Mortgages | Closing on a mortgage | Explained |
| Mar 18, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 19, 2019 | Mortgages | Closing on a mortgage | Explained |
| Aug 8, 2018 | Mortgages | Closing on a mortgage | Explained |
| Jan 2, 2018 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 8, 2017 | Mortgages | Closing on a mortgage | Explained |
| Mar 17, 2015 | Mortgages | Application, originator, mortgage broker | Closed |
Questions about Rocky Mountain Mortgage
How many complaints does Rocky Mountain Mortgage have?
Rocky Mountain Mortgage has 15 complaints on record since October 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Rocky Mountain Mortgage respond to complaints?
Yes. Rocky Mountain Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rocky Mountain Mortgage?
The most common problems are closing on a mortgage (4), application, originator, mortgage broker (2), incorrect information on your report (2).
Is Rocky Mountain Mortgage legit?
Rocky Mountain Mortgage is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rocky Mountain Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rocky Mountain Mortgage?
Complain to Rocky Mountain Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rocky Mountain Mortgage complaints come from?
Most come from Texas (13), AE (1), Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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