Complaint log
Santander Consumer USA complaint log
The newest complaints about Santander Consumer USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 8, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 8, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 8, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 8, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 8, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 7, 2022 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 7, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 7, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 6, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 6, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 6, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 6, 2022 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 6, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 6, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 6, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 6, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 5, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 5, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 5, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 5, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 5, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 5, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 5, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 5, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Sep 4, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 4, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 4, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Sep 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 3, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 3, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 2, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 2, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 2, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 2, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 2, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 2, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Fixed |
| Sep 2, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2022 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 1, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 1, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 1, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 1, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 1, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 31, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 31, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 31, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 31, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works