Complaint log
Santander Consumer USA complaint log
The newest complaints about Santander Consumer USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 31, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 31, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 30, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 30, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 30, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 30, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 30, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 29, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 29, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 29, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 29, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 29, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 29, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 29, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 29, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Aug 29, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 29, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 28, 2022 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 28, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 28, 2022 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
| Aug 28, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 28, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 28, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 28, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 28, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 27, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 27, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 27, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 27, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 27, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Aug 27, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 27, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 27, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 27, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 26, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 26, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 26, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 26, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 26, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 25, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 25, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 25, 2022 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 25, 2022 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Aug 25, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 24, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 24, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 24, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Aug 24, 2022 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Aug 24, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works