Student loans
Schachter Portnoy student loans complaints
Consumers have filed 13 complaints about Schachter Portnoy's student loans. See the whole Schachter Portnoy record.
Schachter Portnoy against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Schachter Portnoy | 0 | - | - |
Latest Schachter Portnoy student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Aug 16, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 14, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 16, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 9, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Nov 5, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 22, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Sep 23, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 3, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Closed |
| Mar 3, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 28, 2014 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Sep 17, 2013 | Student loans | Problems when you are unable to pay | Explained |
| Sep 5, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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