Debt collector · complaint record
Sequoia Financial Services complaints
Consumers have filed 425 complaints about Sequoia Financial Services since 2017, 54 of them in the last 12 months (+50% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 425
- Last 12 months
- 54
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #305 of 1,963
Since April 2017
+50% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 4, 2026
Most complained-about debt collectors
Sequoia Financial Services complaints by month
The busiest month was November 2021 (23 complaints). Complaints in the last 12 months are up 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sequoia Financial Services answered last 12 months
- Closed with explanation5296.3%
- In progress23.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+50% vs last year
What Sequoia Financial Services complaints are about
Top Sequoia Financial Services problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 117
- Debt was result of identity theft 47
- Debt was paid 13
- Debt was already discharged in bankruptcy and is no longer owed 3
Where Sequoia Financial Services complaints come from
Most complaints: California (282), Arizona (50), Texas (17), South Carolina (11), Georgia (6).
Sequoia Financial Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Collections AcquisitionDebt collection | 34 | 55 | F |
| 2 | Stillman, P.C. d.b.a. Stillman Law OfficeDebt collection | 54 | 55 | C |
| 3 | ARS National ServicesDebt collection | 57 | 55 | C |
| 4 | Professional Credit ManagementDebt collection | 63 | 54 | C |
| 5 | Strategic AlliancesDebt collection | 52 | 54 | C |
| 6 | FDR Asset USADebt collection | 0 | 54 | F |
| 7 | SCA CollectionsDebt collection | 8 | 54 | F |
| 8 | Sequoia Financial ServicesDebt collection | 50 | 54 | C |
Compare side by side: Sequoia Financial Services vs Collections Acquisition · Sequoia Financial Services vs Stillman, P.C. d.b.a. Stillman Law Office · Sequoia Financial Services vs ARS National Services · Sequoia Financial Services vs Professional Credit Management
What people say about Sequoia Financial Services
All experiencesNo experiences with Sequoia Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sequoia Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Sep 15, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about Sequoia Financial Services
How many complaints does Sequoia Financial Services have?
Sequoia Financial Services has 425 complaints on record since April 2017, including 54 in the last 12 months and 2 in the last 30 days. That makes it number 653 of every company by complaints this year.
Does Sequoia Financial Services respond to complaints?
Yes. Sequoia Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Sequoia Financial Services?
The most common problems are attempts to collect debt not owed (180), took or threatened to take negative or legal action (36), written notification about debt (54).
Is Sequoia Financial Services legit?
Sequoia Financial Services is a real company with a public complaint record: consumers have complained about it 425 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sequoia Financial Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Sequoia Financial Services going up or down?
Up. There were 54 complaints in the last 12 months against 36 in the 12 before (+50%). See every month.
How do I file a complaint against Sequoia Financial Services?
Complain to Sequoia Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sequoia Financial Services complaints come from?
Most come from California (282), Arizona (50), Texas (17). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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