Debt collector · complaint record
Collections Acquisition complaints
Filed under Collections Acquisition Company, Inc.
Consumers have filed 282 complaints about Collections Acquisition since 2013, 55 of them in the last 12 months (+53% on the year before). It answered 96.4% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 282
- Last 12 months
- 55
- Answered on time
- 96.4%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #302 of 1,963
Since November 2013
+53% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 28, 2026
Most complained-about debt collectors
Collections Acquisition complaints by month
The busiest month was April 2024 (11 complaints). Complaints in the last 12 months are up 53% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Collections Acquisition answered last 12 months
- Closed with explanation55100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time29/4596.4% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+53% vs last year
What Collections Acquisition complaints are about
Top Collections Acquisition problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt was result of identity theft 60
- Debt is not yours 52
- Debt was paid 9
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Collections Acquisition complaints come from
Most complaints: Texas (30), California (30), Florida (24), Illinois (15), New York (15).
Collections Acquisition compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BC ServicesDebt collection | 0 | 56 | F |
| 2 | Fairway Capital RecoveryDebt collection | 55 | 56 | C |
| 3 | Toledo FinanceDebt collection | 45 | 56 | D |
| 4 | Stillman, P.C. d.b.a. Stillman Law OfficeDebt collection | 54 | 55 | C |
| 5 | ARS National ServicesDebt collection | 57 | 55 | C |
| 6 | Collections AcquisitionDebt collection | 34 | 55 | F |
| 7 | Sequoia Financial ServicesDebt collection | 50 | 54 | C |
| 8 | Professional Credit ManagementDebt collection | 63 | 54 | C |
Compare side by side: Collections Acquisition vs BC Services · Collections Acquisition vs Fairway Capital Recovery · Collections Acquisition vs Toledo Finance · Collections Acquisition vs Stillman, P.C. d.b.a. Stillman Law Office
What people say about Collections Acquisition
All experiencesNo experiences with Collections Acquisition yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Collections Acquisition complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Oct 14, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 10, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 25, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2026 | Bank accounts | Managing an accountFee problem | Explained |
| Sep 23, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 23, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 5, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
Questions about Collections Acquisition
How many complaints does Collections Acquisition have?
Collections Acquisition has 282 complaints on record since November 2013, including 55 in the last 12 months and 1 in the last 30 days. That makes it number 647 of every company by complaints this year.
Does Collections Acquisition respond to complaints?
Yes. Collections Acquisition answered 96.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 34/100 (grade F).
What do people complain about most with Collections Acquisition?
The most common problems are attempts to collect debt not owed (122), written notification about debt (24), incorrect information on your report (33).
Is Collections Acquisition legit?
Collections Acquisition is a real company with a public complaint record: consumers have complained about it 282 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collections Acquisition legit? for the signals, red flags and how to protect yourself.
Are complaints about Collections Acquisition going up or down?
Up. There were 55 complaints in the last 12 months against 36 in the 12 before (+53%). See every month.
How do I file a complaint against Collections Acquisition?
Complain to Collections Acquisition in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Collections Acquisition complaints come from?
Most come from Texas (30), California (30), Florida (24). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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