Mortgages
Servicemac mortgages complaints
Consumers have filed 532 complaints about Servicemac's mortgages, 259 in the last 12 months (+205%). Servicemac answered 100% on time and closed 8% with relief. See the whole Servicemac record.
Servicemac against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Servicemac | 259 | 100% | 8% |
Latest Servicemac mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Aug 31, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 30, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 28, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 26, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 26, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 25, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Aug 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 20, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 19, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 13, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 12, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 11, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 10, 2026 | Mortgages | Trouble during payment processPaying off the loan | Money back |
| Aug 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 3, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 3, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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