Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 11, 2018 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Sep 10, 2018 | Mortgages | Trouble during payment process | DC | Explained | Yes |
| Sep 7, 2018 | Mortgages | Trouble during payment process | AR | Explained | Yes |
| Sep 6, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Sep 5, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Aug 31, 2018 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Aug 29, 2018 | Mortgages | Struggling to pay mortgage | AZ | Explained | Yes |
| Aug 29, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 27, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Aug 27, 2018 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Aug 27, 2018 | Mortgages | Trouble during payment process | MT | Explained | Yes |
| Aug 27, 2018 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Aug 27, 2018 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Aug 24, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 23, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | No |
| Aug 20, 2018 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Aug 17, 2018 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Aug 16, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Aug 15, 2018 | Mortgages | Trouble during payment process | ND | Explained | Yes |
| Aug 14, 2018 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Aug 13, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Aug 12, 2018 | Mortgages | Struggling to pay mortgage | MI | Explained | Yes |
| Aug 12, 2018 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Aug 12, 2018 | Mortgages | Trouble during payment process | NH | Explained | Yes |
| Aug 10, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Aug 8, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Aug 7, 2018 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Aug 6, 2018 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Aug 2, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Aug 2, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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