Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 31, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Jul 31, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jul 31, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | NY | Money back | Yes |
| Jul 30, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jul 30, 2018 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Jul 28, 2018 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Jul 27, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jul 24, 2018 | Mortgages | Struggling to pay mortgage | SC | Explained | Yes |
| Jul 24, 2018 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jul 24, 2018 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| Jul 23, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jul 19, 2018 | Mortgages | Trouble during payment process | ND | Explained | Yes |
| Jul 19, 2018 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Jul 16, 2018 | Mortgages | Trouble during payment process | AL | Explained | Yes |
| Jul 13, 2018 | Mortgages | Trouble during payment process | MO | Explained | Yes |
| Jul 13, 2018 | Mortgages | Trouble during payment process | MO | Explained | Yes |
| Jul 13, 2018 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Jul 11, 2018 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Jul 11, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Jul 10, 2018 | Mortgages | Trouble during payment process | NJ | Money back | Yes |
| Jul 7, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 5, 2018 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Jul 3, 2018 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Jul 2, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jul 2, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 2, 2018 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Jul 2, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jun 29, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 27, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jun 27, 2018 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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