Mortgage company · complaint record
Shea Mortgage complaints
Filed under Shea Mortgage Inc.
Consumers have filed 9 complaints about Shea Mortgage since 2015, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since June 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 16, 2026
Most complained-about mortgage lenders & servicers
Shea Mortgage complaints by month
The busiest month was June 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Shea Mortgage answered all time
- Closed with explanation777.8%
- Untimely response222.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Shea Mortgage complaints are about
Top Shea Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
- Loan estimate or other related disclosures 1
Where Shea Mortgage complaints come from
Most complaints: California (3), Arizona (2), Colorado (2), South Carolina (1), Virginia (1).
Shea Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Shea MortgageMortgages | - | 2 | - |
Compare side by side: Shea Mortgage vs Midwest Loan Services · Shea Mortgage vs Truhome Solutions · Shea Mortgage vs NEXA Mortgage · Shea Mortgage vs Hilltop
What people say about Shea Mortgage
All experiencesNo experiences with Shea Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Shea Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | No timely reply |
| Jan 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | No timely reply |
| Oct 16, 2020 | Mortgages | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 1, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 19, 2016 | Mortgages | Settlement process and costs | Explained |
| Sep 22, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 15, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 24, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 17, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Shea Mortgage
How many complaints does Shea Mortgage have?
Shea Mortgage has 9 complaints on record since June 2015, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Shea Mortgage respond to complaints?
Yes. Shea Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Shea Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), application, originator, mortgage broker (2), credit decision / Underwriting (1).
Is Shea Mortgage legit?
Shea Mortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Shea Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Shea Mortgage?
Complain to Shea Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Shea Mortgage complaints come from?
Most come from California (3), Arizona (2), Colorado (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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