Sierra Pacific Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Sierra Pacific Mortgage | 1 | new | 100% | 0% | 133 |
Every mortgage company ranked
Latest Sierra Pacific Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | KY | Explained | Yes |
| Apr 28, 2025 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Mar 17, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | PA | Explained | Yes |
| Jan 25, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | SC | Explained | Yes |
| Jan 17, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | ID | Explained | Yes |
| Dec 4, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | AZ | Explained | Yes |
| Sep 6, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Money back | Yes |
| Aug 31, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Apr 26, 2023 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Apr 5, 2023 | Mortgages | Closing on a mortgage | CA | Money back | Yes |
| Feb 22, 2023 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jan 11, 2023 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
| Aug 16, 2022 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Jun 9, 2022 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 3, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Money back | Yes |
| Jan 31, 2022 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Dec 30, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Dec 16, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Dec 16, 2021 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Nov 9, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Sep 5, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | TX | Explained | Yes |
| Aug 17, 2021 | Mortgages | Trouble during payment process | AR | Explained | Yes |
| Jul 31, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jul 1, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| May 26, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 26, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 18, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 15, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Mar 10, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 9, 2021 | Mortgages | Trouble during payment process | OR | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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