Social Finance against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Social Finance | 0 | new | - | - | 51 |
Every mortgage company ranked
Latest Social Finance mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Jun 16, 2022 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| May 12, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Apr 18, 2022 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Mar 22, 2022 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| Feb 15, 2022 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Jan 24, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Nov 4, 2021 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Oct 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Oct 20, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Sep 9, 2021 | Mortgages | Incorrect information on your reportAccount status incorrect | CA | Explained | Yes |
| Aug 11, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Apr 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Apr 2, 2021 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| Mar 29, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Mar 25, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Mar 15, 2021 | Mortgages | Trouble during payment process | UT | Explained | Yes |
| Mar 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Mar 8, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 4, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jan 29, 2021 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
| Jan 14, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Jan 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Dec 30, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Nov 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Oct 21, 2020 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Oct 15, 2020 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Sep 30, 2020 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Sep 26, 2020 | Mortgages | Closing on a mortgage | PA | Explained | Yes |
| Sep 2, 2020 | Mortgages | Closing on a mortgage | FL | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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