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Auto loans & leases

State Employees' Credit Union auto loans & leases complaints

Consumers have filed 142 complaints about State Employees' Credit Union's auto loans & leases, 28 in the last 12 months (-18%). State Employees' Credit Union answered 100% on time and closed 0% with relief. See the whole State Employees' Credit Union record.

State Employees' Credit Union against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13State Employees' Credit Union28-18%100%0%142

Every auto lender ranked

Latest State Employees' Credit Union auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Auto loans & leasesGetting a loan or leaseCredit denialNCExplainedYes
Oct 8, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Sep 9, 2026Auto loans & leasesRepossessionCompany explaining amount owedNCExplainedYes
Aug 28, 2026Auto loans & leasesGetting a loan or leaseCredit denialNCExplainedYes
Aug 24, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectVAExplainedYes
Aug 23, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNCExplainedYes
Aug 5, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 31, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNCExplainedYes
Jul 28, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 10, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 8, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 7, 2026Auto loans & leasesRepossessionNotice to repossessNCExplainedYes
Jul 4, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jun 28, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jun 1, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
May 26, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
May 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemNCExplainedYes
May 4, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Apr 28, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Apr 18, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Feb 26, 2026Auto loans & leasesManaging the loan or leaseBilling problemNCExplainedYes
Feb 4, 2026Auto loans & leasesRepossessionVoluntary repossessionNCExplainedYes
Jan 14, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jan 13, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNCExplainedYes
Jan 9, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsSCExplainedYes
Dec 17, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleGAExplainedYes
Dec 15, 2025Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 26, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionNCExplainedYes
Nov 14, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Nov 9, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNCExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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