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Mortgage company · complaint record

STL Holding Company complaints

Consumers have filed 12 complaints about STL Holding Company since 2019, 3 of them in the last 12 months. It answered 66.7% on time and closed 50% with relief for the customer. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
12

Since June 2019

Last 12 months
3

new vs the year before

Answered on time
66.7%

Industry: 96%

Closed with relief
50%

Typical mortgage company: 5%

Last 30 days
0

Newest: Oct 1, 2026

Rank
#250 of 595

Most complained-about mortgage lenders & servicers

STL Holding Company complaints by month

The busiest month was July 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How STL Holding Company answered all time

  • Closed with non-monetary relief18.3%
  • Closed with explanation650%
  • Untimely response541.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What STL Holding Company complaints are about

  • Mortgages1192%
  • Credit reporting18%

Top STL Holding Company problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Application denials 2
  • Delays in the application process 1

Where STL Holding Company complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Louisiana (7), Mississippi (3), Washington (1), Florida (1).

STL Holding Company compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8STL Holding CompanyMortgages-3new66.7%50%-

Compare side by side: STL Holding Company vs Midwest Loan Services · STL Holding Company vs Truhome Solutions · STL Holding Company vs NEXA Mortgage · STL Holding Company vs Hilltop

What people say about STL Holding Company

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Latest STL Holding Company complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processLAFixedYes
Jul 28, 2026MortgagesClosing on a mortgageFees or costs after closingMSExplainedYes
Jan 1, 2026MortgagesClosing on a mortgageDelays with the closing processWANo timely replyNo
Sep 11, 2025MortgagesClosing on a mortgageDelays with the closing processLANo timely replyNo
Jul 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyLANo timely replyNo
Dec 31, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMSNo timely replyNo
Dec 17, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMSNo timely replyNo
Jul 14, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Apr 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Jul 18, 2020MortgagesClosing on a mortgageLAExplainedYes
Jul 16, 2020MortgagesClosing on a mortgageLAExplainedYes
Jun 17, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes

Questions about STL Holding Company

How many complaints does STL Holding Company have?

STL Holding Company has 12 complaints on record since June 2019, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does STL Holding Company respond to complaints?

Yes. STL Holding Company answered 66.7% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with STL Holding Company?
Is STL Holding Company legit?

STL Holding Company is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is STL Holding Company legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against STL Holding Company?

Complain to STL Holding Company in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most STL Holding Company complaints come from?

Most come from Louisiana (7), Mississippi (3), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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