Student loans
Student Debt USA student loans complaints
Consumers have filed 8 complaints about Student Debt USA's student loans, 1 in the last 12 months. Student Debt USA answered 0% on time and closed - with relief. See the whole Student Debt USA record.
Student Debt USA against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Student Debt USA | 1 | 0% | - |
Latest Student Debt USA student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2026 | Student loans | Incorrect information on your reportAccount information incorrect | No timely reply |
| Mar 16, 2024 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Money back |
| Apr 18, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Aug 2, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 20, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 25, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Apr 20, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Jul 16, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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