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Summit Mortgage complaints

Consumers have filed 8 complaints about Summit Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 38% with relief for the customer. The most common problem is application, originator, mortgage broker.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
8

Since February 2013

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
38%

Typical mortgage company: 5%

Last 30 days
0

Newest: Jul 6, 2025

Rank
-

Summit Mortgage complaints by month

The busiest month was February 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Summit Mortgage answered all time

  • Closed with monetary relief112.5%
  • Closed with non-monetary relief225%
  • Closed with explanation562.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Summit Mortgage complaints are about

  • Mortgages675%
  • Credit reporting225%

Top Summit Mortgage problems

Where Summit Mortgage complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oregon (3), Washington (1), Wisconsin (1), Florida (1), Minnesota (1).

Summit Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Summit MortgageMortgages-0new100%38%-

Compare side by side: Summit Mortgage vs Midwest Loan Services · Summit Mortgage vs Truhome Solutions · Summit Mortgage vs NEXA Mortgage · Summit Mortgage vs Hilltop

What people say about Summit Mortgage

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Latest Summit Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 6, 2025Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Jul 29, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Mar 22, 2021Credit reportingIncorrect information on your reportAccount status incorrectMNFixedYes
May 9, 2016MortgagesLoan modification,collection,foreclosureMOFixedYes
Mar 3, 2015MortgagesApplication, originator, mortgage brokerORExplainedYes
Sep 14, 2013MortgagesApplication, originator, mortgage brokerFLMoney backYes
Mar 20, 2013MortgagesLoan modification,collection,foreclosureORExplainedYes
Feb 21, 2013MortgagesApplication, originator, mortgage brokerORExplainedYes

Questions about Summit Mortgage

How many complaints does Summit Mortgage have?

Summit Mortgage has 8 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Summit Mortgage respond to complaints?

Yes. Summit Mortgage answered 100% of its complaints on time (within 15 days) and closed 38% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Summit Mortgage?
Is Summit Mortgage legit?

Summit Mortgage is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Summit Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Summit Mortgage?

Complain to Summit Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Summit Mortgage complaints come from?

Most come from Oregon (3), Washington (1), Wisconsin (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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