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Payday & personal loans

Synchrony payday & personal loans complaints

Consumers have filed 1,931 complaints about Synchrony's payday & personal loans, 245 in the last 12 months (+13%). Synchrony answered 95.9% on time and closed 17% with relief. See the whole Synchrony record.

Synchrony against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Synchrony245+13%95.9%17%1,931

Every lender ranked

Latest Synchrony payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 7, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Aug 7, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Aug 4, 2026Payday & personal loansCharged fees or interest you didn't expectSCMoney backYes
Aug 1, 2026Payday & personal loansProblem with additional add-on products or servicesIDExplainedYes
Jul 31, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jul 30, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jul 29, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jul 28, 2026Payday & personal loansGetting the loanGAExplainedNo
Jul 28, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 23, 2026Payday & personal loansStruggling to pay your loanAZExplainedYes
Jul 23, 2026Payday & personal loansProblem with additional add-on products or servicesCTExplainedYes
Jul 22, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jul 21, 2026Payday & personal loansProblem when making paymentsMSExplainedYes
Jul 18, 2026Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Jul 11, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Jul 8, 2026Payday & personal loansCharged fees or interest you didn't expectNCMoney backYes
Jul 7, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedNo
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanMNExplainedYes
Jul 4, 2026Payday & personal loansCredit limit changedTXExplainedYes
Jun 29, 2026Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizePRExplainedYes
Jun 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jun 28, 2026Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jun 24, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jun 22, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Jun 18, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jun 16, 2026Payday & personal loansCharged fees or interest you didn't expectPAFixedYes
Jun 15, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Jun 15, 2026Payday & personal loansCharged fees or interest you didn't expectCAMoney backYes
Jun 13, 2026Payday & personal loansGetting the loanNYExplainedYes
Jun 11, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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