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Payday & personal loans

Synchrony payday & personal loans complaints

Consumers have filed 1,931 complaints about Synchrony's payday & personal loans, 245 in the last 12 months (+13%). Synchrony answered 95.9% on time and closed 17% with relief. See the whole Synchrony record.

Synchrony against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Synchrony245+13%95.9%17%1,931

Every lender ranked

Latest Synchrony payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Payday & personal loansProblem when making paymentsPAIn progressYes
Sep 27, 2026Payday & personal loansProblem when making paymentsGAIn progressYes
Sep 26, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Sep 24, 2026Payday & personal loansProblem with additional add-on products or servicesOHIn progressYes
Sep 24, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 23, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectFLIn progressYes
Sep 23, 2026Payday & personal loansCharged fees or interest you didn't expectKSIn progressYes
Sep 22, 2026Payday & personal loansGetting the loanORIn progressYes
Sep 22, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 21, 2026Payday & personal loansGetting the loanGAIn progressYes
Sep 20, 2026Payday & personal loansProblem when making paymentsTXIn progressYes
Sep 19, 2026Payday & personal loansProblem when making paymentsSCExplainedYes
Sep 19, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Sep 19, 2026Payday & personal loansStruggling to pay your loanOHIn progressYes
Sep 19, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Sep 15, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 15, 2026Payday & personal loansCharged fees or interest you didn't expectMDExplainedYes
Sep 12, 2026Payday & personal loansCredit limit changedCAExplainedYes
Sep 11, 2026Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 3, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Aug 29, 2026Payday & personal loansProblem when making paymentsCOExplainedYes
Aug 23, 2026Payday & personal loansProblem when making paymentsKSExplainedYes
Aug 20, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Aug 19, 2026Payday & personal loansCharged fees or interest you didn't expectILMoney backYes
Aug 17, 2026Payday & personal loansCharged fees or interest you didn't expectCAMoney backYes
Aug 14, 2026Payday & personal loansStruggling to pay your loanMAExplainedYes
Aug 13, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 12, 2026Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Aug 11, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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