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Mortgage company · complaint record

Synergy One Lending complaints

Consumers have filed 31 complaints about Synergy One Lending since 2017, 6 of them in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
31

Since May 2017

Last 12 months
6

new vs the year before

Answered on time
50%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 17, 2026

Rank
#175 of 595

Most complained-about mortgage lenders & servicers

Synergy One Lending complaints by month

The busiest month was April 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Synergy One Lending answered all time

  • Closed with explanation31100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Synergy One Lending complaints are about

Top Synergy One Lending problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Loan estimate or other related disclosures 2

Where Synergy One Lending complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (6), Oregon (4), Texas (4), Illinois (2), Florida (2).

Synergy One Lending compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Synergy One LendingMortgages-6new50%0%-

Compare side by side: Synergy One Lending vs Midwest Loan Services · Synergy One Lending vs Truhome Solutions · Synergy One Lending vs NEXA Mortgage · Synergy One Lending vs Hilltop

What people say about Synergy One Lending

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Latest Synergy One Lending complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Jul 10, 2026MortgagesTrouble during payment processPayment processORExplainedYes
Apr 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresAZExplainedYes
Feb 10, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedNo
Dec 29, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedNo
Dec 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedNo
Jan 31, 2023MortgagesClosing on a mortgageUTExplainedYes
Jul 30, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
May 1, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Feb 16, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageKSExplainedYes
Dec 3, 2020MortgagesTrouble during payment processNMExplainedYes
Sep 18, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes

Questions about Synergy One Lending

How many complaints does Synergy One Lending have?

Synergy One Lending has 31 complaints on record since May 2017, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.

Does Synergy One Lending respond to complaints?

Yes. Synergy One Lending answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Synergy One Lending?
Is Synergy One Lending legit?

Synergy One Lending is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Synergy One Lending legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Synergy One Lending?

Complain to Synergy One Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Synergy One Lending complaints come from?

Most come from California (6), Oregon (4), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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