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Prepaid & gift cards

Synovus Bank prepaid & gift cards complaints

Consumers have filed 57 complaints about Synovus Bank's prepaid & gift cards. See the whole Synovus Bank record.

Synovus Bank against other prepaid card companies

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)890+5%99%0%2,658
2Comerica723-13%100%71%5,025
3InComm Payments643+10%91.8%0%3,411
4American Express573-61%99.3%39%7,103
5Netspend409+48%99.5%0%3,430
6Conduent333+83%19.5%0%2,067
7Fifth Third Bank321new100%43%497
8Fiserv Finxact Core285-1%100%0%1,190
9Blackhawk Network263+21%98.1%0%1,285
10U.S. Bank251-23%100%12%4,084
11PayPal222+80%100%44%1,088
12Chime212+36%100%8%774
13Synovus Bank0new--57

Every card company ranked

Latest Synovus Bank prepaid & gift cards complaints

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Jul 8, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNJMoney backYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Jun 26, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAMoney backYes
Feb 25, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jan 16, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardMSExplainedYes
Jan 7, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardTXExplainedYes
Dec 31, 2024Prepaid & gift cardsUnexpected or other feesSCExplainedYes
Sep 26, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOKExplainedYes
Feb 15, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCTExplainedYes
Nov 2, 2023Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardMSExplainedYes
May 7, 2023Prepaid & gift cardsUnexpected or other feesSCExplainedYes
May 1, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferGAExplainedYes
Apr 24, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardWIExplainedYes
Apr 17, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardLAExplainedYes
Apr 11, 2023Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Mar 30, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Mar 20, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Mar 18, 2023Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Feb 6, 2023Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentNYExplainedYes
Nov 29, 2022Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Oct 17, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Nov 30, 2021Prepaid & gift cardsUnexpected or other feesAZExplainedYes
Nov 8, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardFLExplainedYes
Sep 27, 2021Prepaid & gift cardsTrouble using the cardProblem adding moneyNCExplainedYes
Sep 16, 2021Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Sep 12, 2021Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAKExplainedYes
Sep 1, 2021Prepaid & gift cardsUnexpected or other feesCOExplainedYes
Jun 22, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes
Jun 12, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes

Your rights with prepaid card companies

Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.

Scam warning: Gift cards are for gifts. Anyone asking you to pay a bill, a fine or a "fee" with gift cards is a scammer.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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