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Mortgage company · complaint record

T2 Financial complaints

Consumers have filed 19 complaints about T2 Financial since 2020, 3 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
19

Since September 2020

Last 12 months
3

new vs the year before

Answered on time
33.3%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Sep 15, 2026

Rank
#250 of 595

Most complained-about mortgage lenders & servicers

T2 Financial complaints by month

The busiest month was May 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How T2 Financial answered all time

  • Closed with monetary relief210.5%
  • Closed with non-monetary relief315.8%
  • Closed with explanation1368.4%
  • Untimely response15.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What T2 Financial complaints are about

  • Mortgages1474%
  • Credit reporting526%

Top T2 Financial problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Confusing or misleading advertising or marketing 2
  • Changes in loan terms during the application process 1
  • Fees or costs during the application process 1
  • Trying to communicate with the company to fix an issue with the application process 1

Where T2 Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Ohio (4), South Carolina (3), Maryland (2), Florida (2), Kentucky (1).

T2 Financial compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8T2 FinancialMortgages-3new33.3%0%-

Compare side by side: T2 Financial vs Midwest Loan Services · T2 Financial vs Truhome Solutions · T2 Financial vs NEXA Mortgage · T2 Financial vs Hilltop

What people say about T2 Financial

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Latest T2 Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 15, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedNo
Sep 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingKYNo timely replyNo
Jan 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNCExplainedYes
Sep 21, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedNo
Aug 18, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Jul 24, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
May 22, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSCFixedYes
May 17, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
Dec 16, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALMoney backYes
Sep 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processSCFixedYes
Aug 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processSCMoney backYes
Jun 20, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes

Questions about T2 Financial

How many complaints does T2 Financial have?

T2 Financial has 19 complaints on record since September 2020, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does T2 Financial respond to complaints?

Yes. T2 Financial answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with T2 Financial?
Is T2 Financial legit?

T2 Financial is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is T2 Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against T2 Financial?

Complain to T2 Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most T2 Financial complaints come from?

Most come from Ohio (4), South Carolina (3), Maryland (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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