Auto loans & leases
Tesla auto loans & leases complaints
Consumers have filed 460 complaints about Tesla's auto loans & leases, 147 in the last 12 months (+17%). Tesla answered 52.4% on time and closed 0% with relief. See the whole Tesla record.
Tesla against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Tesla | 147 | 52.4% | 0% |
Latest Tesla auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 4, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 29, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 27, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 17, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Apr 17, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Apr 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 14, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Apr 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 8, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Mar 31, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Mar 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Mar 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | Explained |
| Mar 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Mar 23, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Mar 19, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Mar 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Mar 16, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Mar 14, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Mar 13, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Mar 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 4, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Mar 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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