Auto loans & leases
Tesla auto loans & leases complaints
Consumers have filed 460 complaints about Tesla's auto loans & leases, 147 in the last 12 months (+17%). Tesla answered 52.4% on time and closed 0% with relief. See the whole Tesla record.
Tesla against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Tesla | 147 | 52.4% | 0% |
Latest Tesla auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 2, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | In progress |
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | In progress |
| Oct 24, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | In progress |
| Oct 24, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | In progress |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 20, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | In progress |
| Oct 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 19, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | In progress |
| Oct 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 15, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Sep 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Sep 24, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Sep 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Sep 17, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 14, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Sep 7, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 28, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | No timely reply |
| Aug 25, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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