Auto loans & leases
Tesla auto loans & leases complaints
Consumers have filed 460 complaints about Tesla's auto loans & leases, 147 in the last 12 months (+17%). Tesla answered 52.4% on time and closed 0% with relief. See the whole Tesla record.
Tesla against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Tesla | 147 | 52.4% | 0% |
Latest Tesla auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 22, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | No timely reply |
| Aug 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Aug 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| Aug 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 7, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Aug 5, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jul 27, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | No timely reply |
| Jul 9, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 8, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jul 5, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 2, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 20, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 17, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Jun 16, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 10, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jun 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 3, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Jun 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 2, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 28, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 26, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| May 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem extending the lease | Explained |
| May 15, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 11, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| May 5, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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